It is an important human rights matter for the state to ensure that all individuals can file a complaint and have it reviewed if they find that their human rights have been violated. Norway does not have a general complaints mechanism for human rights issues. The system is complex and therefore require guidance to individuals, a task assigned to the Norwegian National Human Rights Institution.
Generally, the state ensures your right to file complaints through supervisory bodies, ombudsmen and the courts.
Supervisory bodies: Procedures and control bodies which oversee and consider complaints concerning public administration practice. Supervisory agencies are themselves part of public administration at the municipal, regional and national level. Decisions taken at the lower level can be appealed to a higher authority, such as, for example, the Norwegian Board of Health Supervision or the Norwegian Directorate of Correctional Services. They are in turn responsible for reporting to the government as the executive state authority, if there is a need for legal amendments or measures that will contribute to better protection of human rights.
Ombudsmen: Independent ombudsman institutions receive complaints and review the administration's application of the law in individual cases, and, at their own initiative, investigate specific matters that may be problematic as far as human rights are concerned (see below under "What do ombudsmen do"). Ombudsmen institutions are established by and report to either the government or to Parliament.
The courts: An independent judiciary, including courts at three different levels, is the final and most authoritative place to file individual complaints. This is where people who feel subjected to human rights violations can obtain a judicial review of their case.